Frequently Asked Questions

Everything you need to know about Occultix readings, credits, privacy, and payments.

About Occultix

What is Occultix?

Occultix is an AI-powered tarot reading platform that combines traditional tarot symbolism with artificial intelligence to deliver personalised interpretations. You choose a spread, cards are drawn, and the AI generates a unique reading tailored to your question and optional personal details.

Are the readings accurate or real?

Occultix readings are intended for entertainment and self-reflection only. They are generated by AI interpreting tarot symbolism and do not constitute professional advice of any kind. The platform does not claim supernatural ability.

Is there a free reading?

Yes. When you create a free account, you receive 1 free reading credit — no payment card required.

Credits & Payments

How do credits work?

Each credit unlocks one full AI-powered reading. You can draw cards and see a preview at no cost; a credit is only spent when you choose to reveal the full interpretation. Credits never expire.

What tarot spreads are available?

Occultix currently offers 10 spreads:

What payment methods do you accept?

Payments are processed securely by Stripe. We accept Visa, Mastercard, American Express, Apple Pay, and Google Pay. We never store your card details.

Do credits expire?

No. Purchased credits never expire and remain on your account indefinitely.

Can I get a refund?

We offer refunds on unused credits within 14 days of purchase. Subscription refunds are considered case-by-case. Email support@occultix.com with your order reference.

How do I cancel my monthly subscription?

Email support@occultix.com at any time. Access continues until the end of the billing period. No cancellation fees.

Privacy & Safety

Are my readings private?

Yes. Your readings are stored privately in your account and not shared with third parties. See our Privacy Policy for full details.

Can I use Occultix for medical, legal, or financial decisions?

No. Occultix readings are for entertainment and self-reflection only. They do not constitute medical, legal, financial, or psychological advice. Always consult a qualified professional. See our Disclaimer.

What age do I need to be?

Occultix is intended for users aged 18 and over.

How do I delete my account or data?

Email support@occultix.com. We will process your request within 30 days in accordance with GDPR and CCPA.

Still have a question?

support@occultix.com